Ordering Information

First order for new customers we require payment with order, cheque with order, or we will issue a pro-forma invoice.  Previous customers can be invoiced on 30-day credit terms upon receipt of an official company order at our discretion.

Any discrepancies shall be reported to us in writing within 7 days of receipt.

In the unusual event of serviced/repaired items not working correctly, report in writing within 7 days of receipt. Note any cracked or holed cases can only be repaired if we stock replacement parts, we retain the right to either repair or refund your prepaid repair fee at our discretion, we do not guarantee to stock or obtain any product or part particularly if that model has been discontinued.

Moisture meters and hygrometers are working tools it is important they are accurate and kept in calibration or withdrawn from use. Verus Instruments Ltd. is not responsible for ill use, incorrect use, use by the untrained or being used when inaccurate.